Privacy Policy

IMS Media Solutions
Last Updated: February 26, 2026

1. Introduction

IMS Media Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit forms, book appointments, or communicate with us.

2. Information We Collect

Contact Information

  • Name

  • Business name

  • Phone number

  • Email address

  • Information submitted through forms

Communication Data

  • Messages sent through forms

  • SMS or email communication preferences

SMS & Communication Consent

By submitting your information through our website forms or booking forms and opting in to receive communications, you consent to receive SMS messages from IMS Media Solutions. Messages may include appointment confirmations, reminders, follow-up communications, and service-related notifications.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected] or 226-542-2716.

Consent to receive SMS messages is not a condition of purchase.

Usage Data

  • IP address

  • Browser type

  • Pages visited

Appointment Information

  • Booking details

  • Meeting notes

3. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule and confirm appointments

  • Provide requested services

  • Send service-related notifications and follow-ups

  • Improve our website and operations

  • Comply with legal requirements

    We do not sell your personal information.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

5. How We Share Your Information

We do not share, sell, or rent your personal information to third parties for their marketing purposes. We may share information with trusted service providers who help us operate our services (such as website hosting, CRM, and communication providers). These providers are required to protect your information and only use it to provide services to us.

We do not share mobile information with third parties or affiliates for marketing or promotional purposes.

Service providers

We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.

Legal and safety

We may disclose information if required by law or to protect the rights, safety, and security of IMS Media Solutions, our users, or others.

Business transfers

If IMS Media Solutions is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

Third party sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Choices

SMS opt out

You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.

Email opt out

You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.

Access and correction

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for children under 13 and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.

10. Contact Us

If you have questions about this Privacy Policy, contact:

  • IMS Media Solutions

  • Address: Chatham, Ontario, Canada

  • Phone: 226-542-2716

  • Email: [email protected]